What's Inside Platinum Support?
Priority Email Support:
Say goodbye to delays and hello to swift resolutions. With Platinum Support, your inquiries take the express lane, receiving top-priority attention from our expert team.
Unlimited Communication:
Communication is the cornerstone of effective support. Enjoy unrestricted access to our support team, ensuring that, no matter how intricate the challenge, our experts are by your side every step of the way.
Priority Bug Review and Fixes:
Bugs can disrupt operations, but not with Platinum Support. Benefit from expedited bug review and fixes, minimizing disruptions and optimizing your API performance.
Dedicated Account Team:
Experience the luxury of personalized attention with your dedicated account team. Tailored solutions and proactive assistance await, ensuring your unique needs are met with precision.
Quarterly Briefing Call with Product Team:
Bugs can disrupt operations, but not with Platinum Support. Benefit from expedited bug review and fixes, minimizing disruptions and optimizing your API performance.
Priority Roadmap Input:
Your voice shapes our future. As a Platinum Support subscriber, your feature requests take precedence, influencing our product roadmap to align with your evolving requirements.
Don’t settle for the standard when exceptional support is within reach. Upgrade to Platinum Support today and supercharge your APILayer experience. Elevate, innovate, and let your API journey thrive!
| Standard Support | Platinum Support | |
| General review of the issue |  |
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| Access to knowledge base articles | |
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| Email support communication | |
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| Regular product updates and fixes | |
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| Dedicated account team |  |
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| Priority Email Support with unlimited communication | |
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| Priority bug review and update | |
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| Option for quarterly briefing call with Product Management | |
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| Feature reuests as priorty roadmap input into product | |
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